Once you have the integration set up, you don't need to do anything to add your new athletes; this is an automatic process! If you have not enabled the integration yet, you can follow the steps here.
When a new member joins your gym (they buy a membership in Zen Planner) they will automatically have an account created in SugarWOD, this will be followed by an email with their login information.
When an athlete's membership ends in Zen Planner (the membership is dropped or expires) they are automatically removed from your gym account in SugarWOD. The individual will default to the free SugarWOD account and they will get to keep their past training data but will no longer be in your gym.
Enabling the Sync Process
- Member Sync Setup
- Member Sync FAQs
- During synchronization: In “Step 4: Removing Members”, SugarWOD will remove people from your SugarWOD gym if they do not have an active membership in Zen Planner.
After the Sync
- After synchronization: If you’re an account owner, or have account admin or athlete admin permissions you will have access through gear icon to hop into the settings for the integration.