How do I refund my customer?

To refund a charge via the Stripe Dashboard:

  1. Find the charge to be refunded in the payments overview page.
  2. Click the Screen_Shot_2018-02-27_at_9.38.23_AM.png icon to the right of the charge and select Refund payment from the menu that appears.
  3. By default you will issue a full refund. For a partial refund, enter a different amount to be refunded.
  4. Select a reason for the refund. If you select Other, you must provide an explanatory note that is attached to the refund.
  5. Click Refund.


Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk