What does my customer’s sign up process look like?

Coaches and gym owners who are interested in purchasing your products through the SugarWODMarketplace will follow the steps below to purchase and set up their subscription.

Please note: Only customers with a Gym Account in SugarWOD will be able to sign up and purchase Gym Class Programming through the Marketplace. Marketplace purchases cannot be made if gyms are still on our free-trial.  

To sign up for a Recurring Class Product:

1. Choose which programming they would like to sign up for from the Marketplace and select "Sign up"
   
   
   
2. Verify their information in the cart and click "Subscribe Now"
   
   
   
3. Customers will now be able to download your programming to their Programming Calendar
   
   
4. Select your programming from the Programming Feeds dropdown menu. This will display the workouts that are available to download
   
   
   
   
5. Click the download icon in the bottom left of the workout component box
   
   
6. This will prompt them to download the workout selected, or the all of the workouts  that are available from you (the Publisher)
   
   
7. Downloaded workouts will appear on their Programming Calendar in blue 
   
   

To sign up for a One-Time Class Product:

1. To sign up for a one-time class product follow Step 1 and Step 2 listed above
   Note: One Time purchases will show a Pay Now button, instead of the Subscribe Now button shown for recurring purchases. 
   
   
2. After purchase is complete, users will be taken to a purchase confirmation page. On this page, your customers should select the "Configure and Active Now" button to finalize their programming subscription.
   
   
3. SugarWOD needs to know where to deliver your programming. Your customers should select the "Select Track" button to choose the workout track.
   
   
   
   
   
4. The list of available workout tracks will appear and they will select which one workouts and content should be delivered. 
   
   
   If your customers need/would like to create a new workout track before activating their subscription, they can visit their tracks page here to create one. Once the new track has been created, they can head back to the Programming Subscriptions page here to select the Workout track from the dropdown list. 
5. After the track has been selected, your customers should click on the "Yes, activate now" button to notify the publisher that you are ready to receive their programming.
   
   
   
   NOTE: If they do not choose to activate now, you will not be able to publish programming until they do. If you are having issues with publishing workouts, ask your customer to simply choose the workout track again from their Programming Subscriptions page here. They will be prompted to Activate again, and they should choose to activate now.
   
   
6. Once they have activated their subscription, you will be able to deliver workouts/content to their calendar. 

To sign up for an Individual Product:

• Choose which programming they would like to sign up for from the Marketplace and select "Sign up"

• Verify their information in the cart and click "Subscribe Now"

• On the confirmation page, they will be directed to your Programming Calendar to view your workouts, or they can return to the SugarWOD app to view the workouts, Log their scores, and show some love to the community!