Cancel my gym's SugarWOD account

We understand why you would consider that. It is tempting to try to get everything in one place, for one price! Though, we have many, many customers who have both an "all-in-one" package and SugarWOD for workout tracking.

We've gathered a lot of feedback from gym owners about this:

• Their athletes like SugarWOD, it is easier to use, friendlier, and more engaging.
• They want the future flexibility of being able to switch their gym management software without changing their members workout experience.
• The all-in-one package doesn't offer the depth of features for the workout, e.g. workout preparation videos, percentage charts, mobile apps, TV support, etc.
• They want workout software that is focussed on the workout, not mixed in with point-of-sale, accounting and other "back end" features.

Have you considered using us alongside the member management features all-in-one platforms provide? We are happy to answer any questions you may have on running SugarWOD alongside another platform. Drop us a line at https://www.sugarwod.com/contact and we would be happy to address any questions or concerns! 

 

We want to hear from you! We are always taking suggestions, and appreciate feedback. And, we would hate for you to leave if we do in fact have a feature to facilitate what you are wanting! Get in touch with us at https://www.sugarwod.com/contact

We would love to get as close to 100% participation tracking as possible. Having said that, people do get value out of the software in a number of ways (watching demo videos, participating socially, etc).

You can get a complete view of your athletes participation over specific time periods Performance menu and selecting Athlete Participation. Here is the link to take you straight there. 

Additionally, it's really important that you and your staff lead by example. If you leave plates and chalk on the floor, your athletes will too. We recommend coaches log their scores and give 5 fist bumps and 5 comments to athletes each day. We've seen participation in the app increase with the 5-and-5 approach! Check out our blog post here on how your coaches can help grow your community in SugarWOD!

 

Need to transfer your gym's account to the new owner? You can find instructions on how to do that here!

 

If your gym is closing, you can head over to your Gym Account page here to cancel your account. 

 

Still here! Come back anytime and you can pick up right where you left off. 

 

Still here! They can continue using the mobile app Independently. If you are switching platforms, your athletes can export their personal workout history to be imported to new system. Instructions on exporting your personal workout history here!