We refer to Gym Owners in SugarWOD as the individual who has purchased the subscription for their gym. They are the "Gym" or "Account" Owner.
Gym owners can transfer their gym's SugarWOD account to a new owner. This can be for a number of reasons. i.e. They sold the gym, they want their Coach who programs the workouts for their gym to handle the account, etc.
PLEASE NOTE: Transferring an existing account's ownership gives the new owner access to all previous workout history in the gym. If you do not want the new owner to have access to previous workouts, we can cancel your account and the new owner can create their own gym in SugarWOD.
To transfer the gym's account ownership:
- Make sure the new account owner has a SugarWOD account and has joined your gym. If not, have them create a SugarWOD account and join your gym. Please make sure this has been done before requesting the account transfer.
- Email email@example.com from the current owner's email address authorizing the transfer.
- Include the name and email address of the new account owner and cc them on the email. Please use the email address the new owner has used to create their SugarWOD account in your gym.